FAQs
What is Alongside?
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Alongside is an external workplace community partner for small businesses. We work alongside business owners to create more connected, supportive and engaging workplaces through thoughtful communication, employee recognition, wellbeing initiatives and opportunities for connection and growth.
Why would my business need Alongside?
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Running a small business means balancing many responsibilities. While creating a positive workplace is important, finding the time and resources to consistently support your team can be challenging.
Alongside helps make employee experience an ongoing priority, taking care of the thoughtful details and initiatives that help people feel appreciated, connected and supported.
Is Alongside an HR service?
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Alongside complements the work of HR but isn't a replacement for a dedicated HR department. Our focus is on workplace community, employee experience, wellbeing, recognition and connection rather than recruitment, payroll, contracts or employment relations.
Which core services do you offer?
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Our services include weekly team communication, employee recognition, wellbeing initiatives, onboarding support, employee feedback opportunities and team experiences. The level of involvement and coordination depends on the selected package.
Will payments be recurring?
How is customization taken into account for each company?
Is there an initial monthly commitment?
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How will employees receive the communication?
What is the difference between the three packages?
Each partnership begins with an initial three-month commitment, giving us time to understand your team, establish a rhythm and introduce meaningful initiatives.
After the initial three months, your subscription continues on a rolling monthly basis.
Subscriptions are billed monthly in advance. Your first payment is due before your service begins, with subsequent payments made on your agreed monthly billing date.
Alongside will view each company through a holistic lens and work with the company contact to create an unique program. We understand location, business sector and company size all play influence.
Alongside works directly with a designated company contact, who acts as the main point of communication between our partnership and the team.
We prepare and coordinate weekly communications, resources, recognition initiatives and opportunities for connection, making them easy to share internally.
Where appropriate, we also provide feedback surveys and other resources that employees can complete independently, helping businesses better understand their team's experiences and needs.
This allows your preference for the way in which the information is shared and avoids communication being sent to personal emails directly with Alongside.
Alongside offers three monthly packages designed around team size and the level of support needed:
STARTER: For teams of up to 10 employees, $150/month
PARTNER: For teams of up to 25 employees, $275/month
INSIDER: For teams of up to 50 employees, $450/month
Each package includes ongoing communication and support, with increasing levels of customization, employee engagement and activity coordination.
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What is the Alongside Brief?
Does Alongside work remotely?
Do I need to organize activities myself?
How much time will I need to dedicate to Alongside?
Does the company contact have to be the owner of the company?
Are additional activities included in the monthly price?
How do I get started?
How soon can services start?
How does Alongside collect employee feedback?
Is employee feedback confidential?
Does Alongside replace the need for employee wellbeing or HR professionals?
The Alongside Brief is a weekly email shared with your team. It brings together wellbeing inspiration, seasonal recipes, local experiences, interesting resources and opportunities to connect. Depending on your package, it can also include company-specific updates, celebrations and team initiatives.
Yes! Alongside operates remotely, allowing us to work with businesses regardless of their location. We coordinate communication, resources, feedback and team initiatives online, making it easy to integrate our support into your existing operations.
That depends on your package. Some packages focus on providing ideas, resources and recommendations, while others include more hands-on coordination, such as researching local experiences, contacting providers and arranging activities. External costs are agreed upon separately.
Our goal is to make things easier for you, not add another responsibility to your schedule. We handle the planning and coordination, while asking for your input and approval when needed. Most of your involvement will be through occasional online check-ins and approving proposed initiatives.
Not always. Each company preference will be different considering the size and structure of the team. For some it may make sense that a co-manager or team lead be the main point of contact with Alongside. In some cases, the owner is the manager and they wish to be the main contact. The choice is yours!
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Your package includes the planning and coordination outlined in its description. External expenses, such as venue hire, workshop instructors, gifts, tickets and other third-party services, are not included. Any additional costs will always be discussed and approved in advance.
Simply get in touch to arrange an introductory conversation. We'll learn more about your business, discuss your team's needs and help you identify the package that makes the most sense.
After an introduction call and selection of a package - we can begin new partnerships on the 1st or 15th of each month.
Our goal is to make the process simple, transparent and flexible.
Depending on your package, we offer short employee pulse questions and more structured feedback surveys. These provide employees with opportunities to share their thoughts and help business owners better understand the team's experience.
We handle employee feedback thoughtfully and responsibly. Before collecting information, we explain how it will be used and who will have access to it. Where appropriate, feedback can be collected anonymously and shared with the business owner in summarized form. We agree on the process with each business in advance.
No. Alongside supports everyday workplace community and employee experience. It does not provide medical, psychological, legal or formal HR services. When specialist support is needed, we encourage businesses to work with the appropriate professionals.
Please reach out to us here with any questions.